FEMA encourages denied storm damage applicants to provide more information

We're hearing from many people who say they're frustrated their FEMA applications have been turned down despite damage to their homes or having no running water.  We took your questions to FEMA. 

Some Houstonians still without water, waiting on an appointment with a plumber

Plumbers seem to be the most popular people in town as thousands still need to have their pipes repaired after they ruptured in last week's freeze. Many plumbers are no longer accepting appointments because they're booked for weeks to come.

What to do if FEMA denies your application for assistance
video

Texans have been denied assistance from FEMA and our Heather Sullivan says the fight for help isn't over. She speaks with a FEMA representative about what to do after you've been denied.

Insurance may cover food spoiled in power outage

Many people lost a lot of food in their refrigerators and freezers when the power was out last week. But there are ways you can collect up to $500 to replace it. 

Cherokee chief asks Jeep to stop using its tribe's name

“I’m sure this comes from a place that is well-intended, but it does not honor us by having our name plastered on the side of a car,” Chief Chuck Hoskin said.

FEMA, local relief coming for home repairs after storm

New local and FEMA assistance is coming available to help many Houston area families living without water and in homes that are severely damaged by burst pipes from last week's ice storm.

City of Houston urges residents to report damages from severe winter storm

Reporting property damage caused by the historic winter storms helps the City of Houston and the State of Texas qualify for recovery assistance from the federal government.

Insurance Council of Texas provides advice on handling weather damage

The Insurance Council of Texas provided some advice to FOX 7 Austin on what to do concerning damage from busted pipes and downed trees.

Griddy customer unable to switch provider stuck with $17,000 electric bill

Electric customers across North Texas have been reaching out for help after looking at unbelievable electricity bills. One Griddy customer saw a bill of $17,000.

Renters' rights and aid for repairs from burst pipes

Many renters have damage from burst pipes in their homes. Some tell us they're having trouble getting their landlord to make repairs. 

Renters' rights and aid for repairs from burst pipes
video

Many renters have damage from burst pipes in their homes, but some tell us they're having trouble getting their landlords to make repairs.

Renters have rights when seeking repairs on damage to their homes
video

FOX 26 Consumer Reporter Heather Sullivan explains how renters can get help when their landlords are slow to repair damage caused by freezing temperatures.

Power outages: 171K Texans without power; ERCOT says conservation no longer needed

171,000 Texans are without power. As of 2:30 p.m. Friday, CenterPoint reports more than 6,300 customers without lights, and Entergy reported more than 2,300 customers without power.

Ford recalling over 150,000 vehicles for safety issues related to airbags, rear suspension

Models affected by the recalls include the 2021 Bronco Sport, the 2004-11 Ford Ranger, the 2005-14 Ford Mustang, the 2006 Ford GT, the 2008-12 Ford Fusion, the 2009-11 Mercury Milan, the 2010-12 Lincoln MKZ, the 2007-10 Ford Edge and the 2007-10 Lincoln MKX.

LIST: Store hours for retail chains

The winter weather is starting to slowly move out of the Houston area. Now, residents are looking to hit the grocery stores for groceries.