Some homeowners complain of insurance delays for repairs

Many people are still waiting for their insurance companies to respond to their winter storm damage claims. On this Sullivan's Smart Sense, we cover what you can do.

Consumer Catch up with Heather Sullivan and Steve Noviello
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Consumer Reporters Heather Sullivan and Steve Noviello explain how to get FEMA assistance after the Big Freeze and Renters rights in Texas.

Costco facing cheese shortage amid imported food shipping delays

Costco is having difficulty stocking up on imported cheeses due to a shortage of shipping containers, which is causing delays in the shipment of wheels of the charcuterie staple among other imported foods.

Unemployed could get tax break, COBRA health coverage

If the House passes President Biden's relief bill this week, people who have lost jobs could get more than just an additional $300 a week in unemployment benefits.  They could also receive a big tax break and free health insurance. 

iPhone feature will alert you if you're being stalked

A new feature, discovered in the iOS 14.5 beta, will warn Apple users when an unknown item traveling with them is being tracked through the Find My app. The Find My app is available through iPhone, iPad, Apple Watch and Mac devices.

Houston restaurant owner said people threatened to call ICE for keeping mask policy

Pico’s Authentic Mexican Restaurant in Upper Kirby is a family-owned business. Like many other businesses, they’ve decided to keep their mask policy. But the owner says when they made the announcement, some people threatened to call ICE and immigration authorities if they didn’t change it.

Computer centers open to help people apply for FEMA aid

Harris County Commissioner Adrian Garcia is opening computer centers to help people apply for FEMA aid as they try to recover from the crippling winter storm weeks later.

What the Texas Workforce Commission will do to crack down on fraud
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Consumer Reporter Heather Sullivan speaks with the Texas Workforce Commission about unemployment benefits for workers who feel unsafe.

How to vet contractors and plumbers for home repairs

As many people are still recovering from the crippling winter storm, they're now having to worry about price gouging when they hire plumbers. Heather Sullivan has tips to help you avoid astronomical numbers.

Why is FEMA offering so little to victims of the freeze?

Houstonians whose pipes burst in the freeze expecting to be made whole by FEMA may only receive $400 like one Northeast Houston family.

DIY project offers convenience of whole-home generator, at fraction of cost    

After the crippling winter storm had many relying on portable generators, a Sugar Land man is getting a lot of attention for his cost-effective, permanent, DIY whole-home generator.

Federal judge in Texas rules CDC eviction ban "unconstitutional"

Many tenants may find they are no longer protected by the CDC's eviction moratorium after a federal judge in Texas ruled it unconstitutional.

Emergency SNAP benefits extended for March in Texas

The emergency March allotments are in addition to the more than $2.5 billion in benefits previously provided to Texans since April 2020.

Texas electricity providers offering customers help after winter storm

Electricity providers are offering help to their own customers who are struggling to pay bills after the crippling winter storm that hit Texas.

Apartments still without water 11 days after Houston freeze

Those still without water say they’ve had to get buckets of water from the pool just to flush the toilet, and they’re not getting answers from their property managers on when conditions will improve.