July Hill Country flooding: Kerrville Police Department releases 911 calls in their entirety

The Kerrville Police Department says it will release 911 calls from the July flooding in the Hill Country in their entirety.

The backstory:

At least 135 people died in the July 4th flooding along the Guadalupe River, with most of the deaths happening in Kerr County and Kerrville.

27 of those deaths were campers and staff at Camp Mystic, a popular Christian summer camp in the area.

What they're saying:

Kerrville PD says it's releasing the 911 calls from the flooding in order to comply with Freedom of Information Act requests. Eight media outlets completed FOIA requests for the release of the calls.

Working closely with the Texas Attorney General's Office, Kerrville PD says after extensive review, it was determined that the calls should be released in full without redaction directly to those media outlets. 

Officials say the decision to release is governed by federal law, and they say each call was reviewed for legal compliance and to protect caller privacy.

Dig deeper:

Kerrville Police Chief Chris McCall says there were only two dispatchers working that night.

"Starting at 2:52 a.m. On July 4th, 2025, our Kerrville Police Department Telecommunications Center was staffed with two personnel and began receiving 911 calls related to the flash flooding that was taking place in western Kerr County. Over the next six hours, our center answered 435 911 calls," said McCall.

He spoke about how overwhelmed dispatch was when this was all happening, saying that once they had collected enough information, they were forced to make the difficult decision to disconnect in order to help the next person in need.

The recordings

Local perspective:

The recordings contain disturbing content which many, especially those in the Kerrville community, employees, and family and friends of loved ones lost, may find highly distressing. Listener and audience discretion is advised. 

FOX 7 Austin has decided not to publish every call out of respect for those who died and those who were in distress. FOX 7 Austin has also decided to redact some of the home addresses and names heard in the 911 calls.

"He's trapped in our house"

One of the calls released was from a mother worried about her son whom she reported was trapped in their house and unable to reach his parents.

"We've already got two little girls who have come down the river"

Another audio is from a woman who told dispatch that her family had rescued two little girls from Camp Mystic that had been swept away in the floodwaters.

"We live about a mile down the road from Camp Mystic and we've already got two little girls who have come down the river and we've gotten to them but I'm not sure how many else are out there," the caller said.

FOX 7 Austin is still reviewing the over 400 calls released by Kerrville police. Updates to follow

The Source: Information from Kerrville Police Department.

TexasNatural Disasters