Southwest’s weather data system suffers ‘brief outage’ prior to flights, causing delays
More than 1,600 Southwest flights were delayed Tuesday, while 140 were canceled.
More than 1,600 Southwest flights were delayed Tuesday, while 140 were canceled.
Southwest Airlines offering 25K in reward points to customers following massive cancellations
Southwest Airlines CEO Bob Jordan is extending an olive branch to customers affected by the massive flight cancelations just after Christmas.
Southwest Airlines CEO Bob Jordan is extending an olive branch to customers affected by the massive flight cancelations just after Christmas.
Southwest Airlines announces plan to return to 'normal operations' Friday after mass flight cancellations
After thousands of flight cancellations that stranded holiday travelers across the country, Southwest Airlines announced plans to return to normal operations with minimal disruptions on Friday.
After thousands of flight cancellations that stranded holiday travelers across the country, Southwest Airlines announced plans to return to normal operations with minimal disruptions on Friday.
Ground stop at Bush Intercontinental Airport lifted
The ground stop that was issued for Bush Intercontinental Airport in Houston has been lifted by the Federal Aviation Administration.
The ground stop that was issued for Bush Intercontinental Airport in Houston has been lifted by the Federal Aviation Administration.
Southwest cancels another 2,300 flights, expects normal operations to resume Friday
Southwest is struggling to recover after being overwhelmed by a winter storm that left hundreds of pilots and flight attendants stranded out of position to operate flights.
Southwest is struggling to recover after being overwhelmed by a winter storm that left hundreds of pilots and flight attendants stranded out of position to operate flights.
Southwest Airlines Chaos: Flight expert Scott Keyes breaks down what might have caused cancelations, delays (FULL INTERVIEW)
Founder and chief flight expert of Scott?s Cheap Flights, Scott Keyes, said while the weather may have sparked initial delays, the issues now are being caused by internal errors.
Founder and chief flight expert of Scott?s Cheap Flights, Scott Keyes, said while the weather may have sparked initial delays, the issues now are being caused by internal errors.
Southwest cancels another 2,500 flights Wednesday, experts say airline unlikely to raise airfare cost
Southwest canceled another 2500 flights nationwide on Wednesday, as the Texas-based airline works to fix its system meltdown. Approximately 180 of those were in Houston.
Southwest canceled another 2500 flights nationwide on Wednesday, as the Texas-based airline works to fix its system meltdown. Approximately 180 of those were in Houston.
Southwest flight cancellations continue to snowball as Congress vows investigation
Transportation Secretary Pete Buttigieg also said his agency would examine Southwest's cancellations and whether the airline was meeting its legal obligations to stranded customers.
Transportation Secretary Pete Buttigieg also said his agency would examine Southwest's cancellations and whether the airline was meeting its legal obligations to stranded customers.
Southwest Airlines’ holiday meltdown brings on federal investigation
The Dallas-based airline has canceled more flights than any other airline during the holidays, prompting federal investigators to ask why.
The Dallas-based airline has canceled more flights than any other airline during the holidays, prompting federal investigators to ask why.
American Airlines says it will cap fares for some cities amid Southwest's high rate of cancelations
"We’re doing our part to help get people where they need to be and we’re putting a cap on fares for select cities," American Airlines said.
"We’re doing our part to help get people where they need to be and we’re putting a cap on fares for select cities," American Airlines said.
Air travel nightmare leaves stranded passengers driving long hours, scrambling for rental cars
The holiday travel nightmare put a real strain on rental car services, as hundreds of people opted to drive instead of waiting days to get where they were going.
The holiday travel nightmare put a real strain on rental car services, as hundreds of people opted to drive instead of waiting days to get where they were going.
Southwest Airlines CEO releases video statement following cancellation of thousands of flights
Southwest Airlines CEO Bob Jordan issued a statement and video after thousands of flights were canceled across the country on Monday and Tuesday.
Southwest Airlines CEO Bob Jordan issued a statement and video after thousands of flights were canceled across the country on Monday and Tuesday.
Flight canceled? Can you get a refund? Here's how to find out if you're owed money
Staying calm and knowing your rights can go a long way if your flight is canceled. Here’s some advice from experts for dealing with a flight cancellation.
Staying calm and knowing your rights can go a long way if your flight is canceled. Here’s some advice from experts for dealing with a flight cancellation.
Southwest Airlines criticized by passengers, Transportation Department as flights delayed nationwide
Southwest Airlines canceled 2,886 flights on Monday, or 70% of scheduled flights, amid the winter storm, according to FlightAware.
Southwest Airlines canceled 2,886 flights on Monday, or 70% of scheduled flights, amid the winter storm, according to FlightAware.
Southwest Airlines flight cancellations, system crash
Southwest Airlines experience major cancellations on the day after Christmas.
Southwest Airlines experience major cancellations on the day after Christmas.
Southwest cancels flights for Tuesday, provide hotels for travelers impacted
Southwest announced that all passengers who haven't rebooked their new trip wouldn't be able to rebook a flight for no earlier than December 31.
Southwest announced that all passengers who haven't rebooked their new trip wouldn't be able to rebook a flight for no earlier than December 31.
Nearly 5,000 US flights canceled on day after Christmas
More than 4,800 flights within, into, or out of the U.S. have been delayed, as of Monday afternoon, according to FlightAware.
More than 4,800 flights within, into, or out of the U.S. have been delayed, as of Monday afternoon, according to FlightAware.
Snow, bone-chilling cold, travel woes continue on Christmas
Nearly 94 million were under Wind Chill advisories on Christmas morning from North Dakota to Miami.
Nearly 94 million were under Wind Chill advisories on Christmas morning from North Dakota to Miami.
Airbnb bans listings where enslaved people used to live or work
Airbnb's new policy follows criticism over an '1830s slave cabin' listed on the platform.
Airbnb's new policy follows criticism over an '1830s slave cabin' listed on the platform.
Traveling with dog during holiday? Make sure to plan, experts say
Traveling with dogs can be stressful. Throw in holiday home stays at one of the most chaotic times of the year and double that stress for humans and animals alike.
Traveling with dogs can be stressful. Throw in holiday home stays at one of the most chaotic times of the year and double that stress for humans and animals alike.