Local man calls HPD dispatch 3 times about woman screaming, but cops a no show

A man has concerns after he says the Houston Police Department didn't respond after he called to report a woman screaming. 

“I heard a girl scream,” said Jim Carroll.

Carroll works security at a bar at East T.C. Jester near Ella. He says he was so concerned about hearing a woman scream on March 9 that he called HPD dispatch.

Carroll says he records all of his conversations. We hear him report the female screaming to an HPD dispatcher a 7:25 p.m.

Carroll’s job keeps him outside. After hearing the woman scream, he says he noticed something else suspicious.

Two guys ran up the bank of the bayou and started running down T.C. Jester towards Ella.

After police failed to arrive in about 30 minutes, Carroll called again and gave the dispatcher information about seeing the two men running.

At 9 p.m., an hour and a half after his call, a frustrated Carroll called HPD a third time.

He says he spoke to a supervisor, who tells him they have a dozen calls holding, but will be sending a unit.

Carroll says he was on duty until 2:30 a.m. and never saw a patrol car.

“That kind of got me mad, because this was a girl screaming,” Carroll said. “What other kind of priority calls are there? At least send someone to shine a light, or something,” he said. 

After filing a formal complaint, Carroll says he was contacted by a sergeant with internal affairs, who told him this was not acceptable and there will be an investigation.