Uber launches teen accounts in Houston, offering safe and convenient rides for teens

Parents and guardians can now invite their teens (ages 13-17) to create a specialized Uber account that will allow teens to request their own rides with parental supervision.

Uber driver details frightening moments held at gunpoint in west Houston
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Two men are on the run after trying to carjack and rob an Uber driver in west Houston. FOX 26's Gabby Hart caught up with the driver who managed to get away uninjured despite a gun to his head and several cryptic threats.

18-year-old hacker blamed for Uber breach

A teen hacker has been blamed for a complete compromise of Uber's systems. The 18-year-old allegedly uncovered some of the most private company information and posted screen shots of the findings.

Uber's new safety toolkit featuring live help from an agent

Uber is rolling out a revamped safety toolkit featuring live help from an ADT safety agent that will stay in touch with the user and contact 911 if necessary.

Uber to expand ride reservation feature at airports ahead of busy summer travel season

Uber Reserve, which allows users to book rides up to 30 days in advance and automatically adjusts reservation times based on flight information, is expanding to 39 U.S. airports.

Lyft, Uber drop mask requirements for riders and drivers

Uber, which had mandated masks since May of 2020, said Tuesday that both riders and drivers will no longer be required to wear them.

Uber, Lyft criticized for surge pricing after Brooklyn subway shooting

Both Uber and Lyft later said that surge pricing had been disabled and the companies would work to refund any customers who experienced "unintended charges."

I-95 shutdown: Uber rider trapped in traffic slammed with $600 bill

Andrew Peters returned home, like hundreds of others trapped for hours on I-95 in Virginia Tuesday, to a $600 bill from Uber.

Uber driver stranded on I-95 buys teen passenger hotel room, offered new job

Uber driver DaVante Williams was stranded with a teenage passenger for hours on the snowy I-95 and is being praised for going “above and beyond” to get her home safe.

Uber unveils new audio recording feature during rides as part of safety enhancements

The new audio recording is one of three new safety initiatives Uber is starting. The company will also roll out audible seat belt alerts and RideCheck Enhancements.