Current Enterprise Application Monitoring Tools Often Siloed and Underutilized by IT Organizations,

SAN FRANCISCO--(BUSINESS WIRE)--Jul 15, 2015--AppDynamics, a leading application intelligence company, today announced the release of a new enterprise application performance management (APM) study conducted by analyst firm Enterprise Management Associates (EMA), which found that a majority of surveyed enterprises have eleven or more commercial tools in their arsenal to manage application performance. Nearly two-thirds of respondents report that it takes at least three hours to determine the root cause of performance issues; one-third report that it takes six or more hours to find the source of an issue.

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EMA surveyed IT professionals from companies of all sizes across both North America and Europe; the majority were from companies with 1,000–9,999 employees, with 20 percent having fewer than 1,000 and 25 percent more than 10,000 employees. The survey examined the types of APM solutions currently in place; monitoring gaps; time and resources required to resolve application-based issues; and key features desired in APM solution purchases.

Overall, EMA's 2015 APM Tools Survey indicated that the lack of application-focused solutions appears to contribute to current IT challenges, with IT teams often trying to manage modern, complex applications with siloed tools and primarily manual processes. Specifically, the EMA study found:

"Based on our findings, the majority of companies are still trying to manage complex applications with a combination of siloed tools, ‘all hands on deck' interactive marathons, and tribal knowledge," said Julie Craig, research director, application management at EMA. "The ability to automatically discover and manage the business transaction topology as the application itself changes is a significant challenge encountered by virtually every IT organization."

The Value of Flexible, Cross-Functional Monitoring Capabilities

In addition to EMA's finding that most companies have under-invested in application-specific management tools, the survey also found clear purchasing preferences regarding future APM purchases:

To address the challenge of tracing and monitoring transactions through the entire application and infrastructure environment and proactively solve performance issues, AppDynamics recently introduced the APM industry's first application-centric Unified Monitoring solution, as part of the latest version of its Application Intelligence Platform (v. 4.1), externally known as "AppDynamics Summer ‘15 Release."

AppDynamics Unified Monitoring provides one unified platform, with one intuitive and consistent user interface and one product install; flexible deployment options; role-relevant views to support DevOps collaboration and give teams situational awareness; and comprehensive application and infrastructure support for end-user client applications/browsers, application code, message queues, web services/APIs, databases, servers, containers, and third-party extensions.

"The EMA study validates that very few IT organizations have an accurate, comprehensive view of today's complex application environment, business transactions and their dependencies." said Kalyan Ramanathan, vice president of product marketing at AppDynamics. "Unified Monitoring is a new way to manage applications proactively, by tracing and monitoring transactions from the end user through the entire application and infrastructure environment to help quickly and proactively solve performance issues and ensure excellent user experience. Companies no longer need to waste valuable time and resources on a dozen different tools that will likely just collect dust on the shelf."

EMA Survey Methodology

AppDynamics commissioned EMA to conduct a survey in May 2015 of nearly 300 IT professionals from small, midsized and large companies across both North America and Europe. For the purposes of the study, respondents were filtered to include only those actively involved in enterprise application development/management/delivery at the executive, middle manager, or "hands on" line staff levels.

New @ema_research study finds enterprise #APM tools siloed, underutilized: http://bit.ly/1f1jnEu #AppDynamics Unified Monitoring = solution!

For more details about today's news, please read the AppDynamics blog.

The AppDynamics Application Intelligence Platform is a comprehensive solution enabling companies and government entities to maximize business and application performance. The platform is designed and architected to help give business and government users the confidence that their applications are running at their best, to give IT personnel the operational visibility and control they need, and to give end users the great experiences they've come to expect and demand.

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About AppDynamics

The AppDynamics Application Intelligence Platform helps today's software-defined businesses proactively monitor, manage, analyze and optimize the most complex software environments, providing real-time, actionable IT operational and business insights into application performance, user experience, and business outcomes — all in real time, and all in production. With cloud, on-premises, and hybrid deployment flexibility, AppDynamics works and partners with many of the world's most innovative companies. Customers include Edmunds, Expedia, Fox News, HBO, OpenTable, Salesforce.com, Sephora, StubHub, and Union Pacific Railroad. For more information, visit www.appdynamics.com.

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CONTACT: AppDynamics

Dan Berkowitz, 415-518-7870

dan.berkowitz@appdynamics.com

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Elaine Ordiz, 415-800-5375

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SOURCE: AppDynamics

PUB: 07/15/2015 08:00 AM/DISC: 07/15/2015 08:00 AM

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