This browser does not support the Video element.
Pet store customer says $6.5K puppy died one day after he was bought
Hours after purchasing a dog at The Woodlands Mall, the owner had to bring the pup to an animal hospital. The customer spoke to FOX 26 about what happened and how the store is taking accountability.
THE WOODLANDS, Texas - A pet store in the Woodlands is stepping up for a customer who says his puppy was put down one day after he bought him.
Pet put down: Woodlands pet store stepping up
What they're saying:
Taylor Rhodes says he and his girlfriend connected right away with the nine-week-old puppy he named Maverick.
Rhodes bought the pup at Pet Fair at the Woodlands Mall. The dog cost about $6,500 on a payment plan.
SUGGESTED: Abandoned pup with tragic past rescued after being stranded for days on Ohio river
Just hours after purchasing the pup, Rhodes took him to Blue Pearl Emergency Animal Hospital. A vet diagnosed Maverick with stones in his bladder and said the pup needed to be put down.
"I remember sitting in the lobby bawling my eyes out," Rhodes said.
What's next:
According to Rhodes, he doesn't have to finish Pet Fair's payment plan for the pup.
"They were generous people," he said. "They decided to cancel the payment program. I respect that."
Get news, weather and so much more on the new FOX LOCAL app
Initially, Pet Fair told Taylor they would not pay his almost $2,000 vet bill. But, after FOX 26 asked the store about that, Taylor says he got a call from the manager at Pet Fair offering to pay the vet bill.
Taylor praised the store employees, calling them extremely helpful.
The other side:
Pet Fair tells FOX 26 they've been in business for more than 30 years and take pride in our pets and customers.
What you can do:
Before you buy a pet, consider adopting from a shelter or rescue group.
The Source: FOX 26 Reporter Randy Wallace interviewed Pet Fair customer Taylor Rhodes and reached out to Pet Fair for a response.