T-Mobile service restored in Houston area

- T-Mobile CTO Neville Ray says service has been restored to customers in the Houston area after a major fiber cut impacted service. Customers still experiencing issues are advised to power cycle your device.

T-Mobile customers shared their outrage on social media over an apparent service outage in the Houston area.

The first reports came in just after 1 p.m. on Tuesday, the same day the company was offering a T-Mobile Tuesday deal at Starbucks.

Customers began tweeting at T-Mobile and its customer support page for assistance. 

FOX 26 reached out to T-Mobile for more information on the issue and was directed to a tweet saying that there appears to be a major fiber cut, and engineers are working to fix it as quickly as possible.


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