Landry's Inc. released the following information regarding possible unauthorized charges on payment cards in a credit card breach Thursday.
Landry's, Inc. recently received reports of unauthorized charges on certain payment cards after the cards were used legitimately at some of our restaurants. We immediately began an investigation after receiving these reports and have engaged a leading cybersecurity company to investigate this matter. We are also working with our processor and payment card networks. We want to assure our customers that protecting their payment card information is a top priority and are working non‐stop to complete the investigation. System changes that we began implementing even before we were apprised of the reports of unauthorized usage have already been made, both to the specific restaurants where the suspect activity occurred as well as the overwhelming majority of our restaurants. The new, enhanced payment system encrypts the card data throughout our processing system. Even though we will not know the full scope of this incident until the investigation is completed, we will work vigilantly to address any potential issues that may affect our customers.
Individuals that timely report unauthorized charges to the bank that issued the card are generally not responsible for such unauthorized charges. Accordingly, we encourage all consumers to follow good
practices by regularly reviewing their payment card accounts and timely reporting unauthorized
charges. Based on the information available to us at this time, we are taking these reports seriously. We felt it important to avoid misinformation and wanted to alert our customers in an abundance of caution. Our customers are our priority and we regret any inconvenience this may cause.
More information, including FAQ's, can be found here.