Confusion amid a crisis at the Texas-Mexico border

There's confusion amid a crisis at the U.S. Mexico border -- from President's Trump zero-tolerance policy to reports of those seeking asylum at ports of entry being turned away.

"I don’t understand what the policy is or what the tactic from the government is," said Efren Olivares referring to zero tolerance policy which says all who cross the border unlawfully will be prosecuted.

Olivares, an attorney with the Texas Civil Rights Project, says, on Thursday, 17 migrant parents had their criminal cases dropped in federal court in McAllen. That move came less than a day after President Trump ordered for zero tolerance policy to continue in an executive order.

"For the first time since we’ve been coming, the criminal cases against the parents, so adults traveling with children, their criminal cases were dismissed," he added.

The parents were among dozens of migrants who were bused to federal court on Thursday. The parents are still in deportation proceedings and looking to be reunified with their children.

"That’s what the [parents] all ask us and unfortunately we don’t have those answers," Olivares told FOX 26.

Meanwhile, at the ports of entry in South Texas, reports of asylum seekers waiting to make their cases concern immigrant rights advocates.

"People saying just present yourself at the port of entry -- that’s absolutely not true," said Carlos Garcia, an immigration attorney in McAllen.

At the port of entry in Hidalgo, Victor Garcia is one of several travelers who frequently cross the international bridge who say they've seen dozens of families camping out on the bridge waiting to speak to immigration officials. Another woman who spoke with FOX 26 but did not want to go on cameras says she's seen mothers and their children with blankets and coolers just waiting. She also added that now immigration officials are checking documents right at the U.S. Mexico line. Before, she says, families were able to wait closer to the U.S. Customs and Border Protection station.

"They’re stuck in the middle because they can’t come to the United States because the officers are turning them away, and they fear going back into Mexico because they could be kidnapped," added Garcia.

FOX 26 is still waiting on an official statement from Border Patrol regarding the issue at the ports of entry. However, a border patrol did speak to reporter Maria Salazar on Wednesday and says agents don't have the resources to process all the asylum requests or space at detention facilities.